I will always be eternally grateful for all the help and support I received from Lisa when I first got my Gromit. In short after only 3 weeks of rescuing Gromit I found myself at the vets with him after he stopped weight-bearing on one of his front legs. I was told he needed x-rays and off he went "happily" with the vet, or so I thought. Very shortly after I received a phone call to say he had attacked a staff member...'Lisa'!! As you can imagine I was horrified. Lisa contacted me later that day and explained she was a behaviourist and offered to help work with Gromit, which I jumped at the chance of helping him. He had had a traumatic 3.5yrs of life and Lisa taught him how to trust again and taught me how to deal with his fear aggression. I was able to cut his nails, listen to his heart, look in his ears and eyes. He was able to enjoy life without constant fear of the world around him and it's all thanks to Lisa, her expertise, patience and knowledge

Karen Marriott